Returns for damaged items are only valid if items weren't left out by Post Office to melt. Returns for any other reasons must call or email us.
As mailboxes get really hot in the sun, please be mindful to track the package in order to receive the package promptly to avoid heat damages. If you or a friend/neighbor are unavailable or away on an adventure, consider holding the package at the post office for pickup https://holdmail.usps.com/holdmail/